13 Jobs in Folsom, CA
Fortuna BMC is Hiring a Customer Service Representative Near Folsom, CA
Customer Support Representative
AT A GLANCE:
Pay: $20.00 - $24.00 per hour DOE
Location: Folsom, CA
Employment Type: Full-time
WHAT WE OFFER:
- Health Coverage: Medical, dental, and vision insurance available after 30 days. We cover employee premiums.
- 401k Matching: match 100% of contributions up to 3%, available after 30 days.
- Paid Time Off: 10 holidays plus 120 hours of PTO accrued in the first year.
- Sick Leave: 40 hours after 90 days.
WHAT YOU'LL DO:
As a Customer Support Representative, you will be the primary point of contact for addressing client inquiries and issues. Your responsibilities will include listening to client concerns, providing information to resolve inquiries, and ensuring a high level of customer satisfaction. You'll need to have 1-5 years' experience in an inbound call center or similar environment. Additionally, you'll play a crucial role in maintaining positive relationships with our clients.
WHAT YOU'LL BRING:
- 1-5 years' experience in an inbound call center or similar role
- Strong communication and interpersonal skills
- Ability to explain complex information in layman's terms
- Excellent problem-solving abilities
- Proficiency in basic computer and internet navigation
A drug and background screening is required for this position.
Job Summary
Full Time
$40k-50k (estimate)
04/11/2024
05/09/2024
fortunabmc.com
Folsom, CA
25 - 50
Related Companies
The job skills required for Customer Service Representative include Call Center, Problem Solving, Customer Support, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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